Terms of service

These terms govern your use of Velo, a consent management product operated by AmplioData OÜ (registered in Estonia, Business Register code 17190588; full details in the legal notice). By using Velo you agree to them. If you are agreeing on behalf of a company, you confirm you are allowed to do so.

1. The service

Velo is a cookie consent banner and Google Consent Mode v2 layer. It lets your visitors choose what to allow, holds your tags until they agree, keeps a pseudonymised record of each choice, and passes consent signals to the platforms you connect.

2. Your account

You are responsible for keeping your account details safe and for what happens under your account. Tell us promptly at hello@veloconsent.com if you think it has been used without your permission.

3. Your responsibilities

• You remain the controller of your visitors' data and are responsible for your own privacy notices and for meeting the laws that apply to you.
• You configure Velo correctly for your site, regions and tags. Velo gives you the controls; the choices are yours.
• You will not use Velo to break the law, to mislead your visitors, or to interfere with the service for others.

4. Fees and billing

Paid plans are billed as set out on the pricing page or in your order. Prices are shown excluding VAT or IVA; any tax that applies is added at checkout. Fees are charged in advance for the period you choose.

If you are a consumer in the EU or the UK, you have a legal right to cancel within 14 days of subscribing. Because Velo is digital content we supply right away, if you ask us to start before that period ends you accept that the right to cancel ends once the service is switched on. Businesses do not have this right. Apart from this, fees are not refundable except where the law requires.

5. Availability

Velo runs on Cloudflare's global edge and we work hard to keep it fast and available. We do not promise it will never be interrupted, and we may carry out maintenance. Any specific service level is the one written into your agreement, if you have one.

6. Data

How we handle data as your processor is set out on the GDPR and data processing page, which forms part of these terms. Where we process personal data on your behalf, our data processing agreement applies and we will put it in place with you before that processing begins.

7. Intellectual property

All rights in Velo, its software and its brand stay with AmplioData OÜ and its licensors. You keep ownership of your own site, content and data. We may name you as a customer and use your logo for that purpose, unless you ask us not to.

8. Liability

Velo is a tool to help you manage consent. It is not legal advice and does not on its own make you compliant. To the extent the law allows, our liability to you is limited to the fees you paid us in the twelve months before a claim, and we are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.

9. Suspension and termination

You can stop using Velo at any time. We may suspend or end access if these terms are seriously or repeatedly broken, or if we are required to by law. On termination you can export your records during a reasonable window.

10. Changes and governing law

We may update these terms and will move the date at the top when we do. Material changes will be made clear in advance. These terms are governed by the law of Spain, and the courts of Barcelona have jurisdiction, unless your agreement says otherwise. If you are a consumer, this does not take away the protection of the mandatory laws of the country where you live.